Warranty Terms: Ensuring Your Confidence in Every IOTtech Products
At IOTTECH Smart Products Private Limited, we stand behind the quality, durability, and performance of our innovative Internet of Things (IoT) solutions. Our commitment to excellence extends to providing transparent and comprehensive warranty terms that ensure your confidence in every IOTTECH product.
General Warranty Information
- One-Year Limited Warranty: All IOTTECH products come with a one-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use conditions.
- Scope of Coverage: The warranty applies to the main functionality and components of our products. Specific warranty coverage may vary depending on the product category. Please refer to the product-specific warranty details for more information.
- Exclusions: The warranty does not cover damages resulting from accidents, misuse, unauthorized modifications, improper installation, natural disasters, or other external factors not related to manufacturing defects.
Product-Specific Warranty Details
Home Products
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Coverage: One-year limited warranty on the main functionality, motor, and electronic components.
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Exclusions: Damages caused by water leakage, improper installation, or unauthorized modifications are not covered. Any deviations or modifications not approved by IOTtech Smart products may void the warranty.
Agriculture Products
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Coverage: One-year limited warranty on the main functionality, motor control unit, and electronic components.
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Exclusions: Damages caused by water, heat, improper wiring, electrical issues, or unauthorized modifications are not covered.
Health Products
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Coverage: One-year limited warranty.
Warranty Claims and Procedures
- Initiating a Claim: To initiate a warranty claim, please call on our toll free number 18008890535 or mail us at info@yantram.online. Provide necessary details, including proof of purchase and a detailed description of the issue.
- Evaluation Process: Our support team will review your claim and may request additional information or diagnostic data to assess the nature of the issue.
- Resolution: Upon verification of the warranty claim, we will provide instructions for resolution, which may include repair or replacement depending on the circumstances.
For more information, please refer to the warranty card come with the product.